Privacy Policy

Last updated: 02/06/2026

1. Introduction

British Chamber of Commerce, operating as the British Armenian Chamber of Commerce, takes the protection of personal data seriously.

This Privacy Policy explains how we collect, use, store and protect personal data when individuals interact with us, become members, attend events, use our website, communicate with us, subscribe to updates, or otherwise engage with our organisation.

We are committed to processing personal data lawfully, fairly and transparently, in accordance with the UK General Data Protection Regulation, the Data Protection Act 2018 and other applicable data protection and privacy laws.

For the purposes of this Privacy Policy, “personal data” means any information that relates to an identified or identifiable living individual.

2. Who We Are

The data controller responsible for your personal data is:

Legal name: British Chamber of Commerce
Company number: 16999535
Registered address: 2nd Floor Heathmans House, 19 Heathmans Road, London, United Kingdom, SW6 4TJ
Email: info@britisharmeniancc.com
Website: britisharmeniancc.com

In this Privacy Policy, “we”, “us”, “our” and “the Chamber” refer to the British Armenian Chamber of Commerce.

3. About the Chamber

The British Armenian Chamber of Commerce is a business and professional membership organisation created to support trade, investment, networking and cooperation between British and Armenian businesses, professionals, entrepreneurs and organisations.

Our activities may include membership services, business networking, events, trade promotion, business directory listings, newsletters, partnerships, sponsorships, export support, information sharing and other services designed to support our members and wider business community.

As part of these activities, we may collect and process personal data relating to members, prospective members, directors, partners, event attendees, website users, newsletter subscribers, business contacts, suppliers, service providers and other individuals who interact with us.

4. Personal Data We May Collect

Depending on how you interact with us, we may collect and process the following categories of personal data:

4.1 Members and prospective members

We may collect:

  • Name
  • Job title or role
  • Business name
  • Business address
  • Email address
  • Telephone number
  • Membership category or subscription details
  • Payment and billing information
  • Business sector or category
  • Information provided for business directory listings
  • Communication preferences
  • Records of correspondence with us

4.2 Event attendees, speakers and guests

We may collect:

  • Name
  • Organisation or company name
  • Job title
  • Email address
  • Telephone number
  • Event booking details
  • Dietary, accessibility or special requirements, where provided
  • Photographs, video or audio recordings taken at events
  • Feedback or survey responses

Where photography, filming or recording takes place at an event, we will make reasonable efforts to inform attendees in advance or at the venue.

4.3 Newsletter subscribers and marketing contacts

We may collect:

  • Name
  • Email address
  • Organisation name, where provided
  • Areas of interest
  • Subscription preferences
  • Engagement information, such as whether emails have been opened or links clicked

4.4 Website users

When you visit our website, we may collect:

  • IP address
  • Browser type and version
  • Device information
  • Pages visited
  • Date and time of visit
  • Referring website or source
  • Cookie and analytics data
  • Information submitted through website forms

4.5 Business contacts, partners and suppliers

We may collect:

  • Name
  • Business name
  • Job title
  • Email address
  • Telephone number
  • Business address
  • Contractual or payment information
  • Records of correspondence and meetings

4.6 Job applicants, volunteers or people applying to work with us

If applicable, we may collect:

  • Name
  • Contact details
  • CV or application information
  • Employment history
  • Qualifications
  • References
  • Interview notes
  • Right to work information, where required

5. How We Collect Personal Data

We may collect personal data directly from you when you:

  • Complete a membership form
  • Register for an event
  • Subscribe to our newsletter
  • Contact us by email, telephone, website form or social media
  • Submit information for a business directory profile
  • Apply to partner with us, sponsor us or work with us
  • Attend one of our events
  • Use our website

We may also receive personal data from third parties, such as:

  • Member organisations
  • Event partners
  • Sponsors
  • Business introducers
  • Publicly available business directories
  • Social media platforms
  • Payment processors
  • Website analytics providers

6. How We Use Personal Data

We may use personal data for the following purposes:

  • To manage membership applications and subscriptions
  • To provide member services and benefits
  • To maintain business directory listings
  • To organise and manage events, meetings and networking opportunities
  • To communicate with members, partners, suppliers and contacts
  • To send newsletters, updates and event invitations
  • To process payments and issue invoices
  • To respond to enquiries and requests
  • To promote the Chamber’s activities, events and services
  • To publish event photographs, videos or summaries, where appropriate
  • To manage partnerships, sponsorships and collaborations
  • To improve our website, communications and services
  • To comply with legal, regulatory, accounting and tax obligations
  • To protect the security of our website, systems, events and premises
  • To establish, exercise or defend legal claims

7. Lawful Bases for Processing

We only process personal data where we have a lawful basis to do so. Depending on the circumstances, we may rely on one or more of the following lawful bases:

7.1 Consent

We may rely on consent where you have given us clear permission to process your personal data for a specific purpose, such as subscribing to a newsletter or agreeing to receive certain marketing communications.

You can withdraw consent at any time by contacting us at info@britisharmeniancc.com or by using the unsubscribe option in our emails, where available.

7.2 Contract

We may process personal data where it is necessary to enter into or perform a contract with you, such as managing your membership, event booking, sponsorship arrangement or supplier relationship.

7.3 Legal obligation

We may process personal data where necessary to comply with legal obligations, including accounting, tax, company law, regulatory or record-keeping requirements.

7.4 Legitimate interests

We may process personal data where it is necessary for our legitimate interests, provided those interests are not overridden by your rights and freedoms.

Our legitimate interests may include:

  • Managing and developing the Chamber
  • Supporting members and business contacts
  • Promoting events and services relevant to our business community
  • Maintaining accurate records
  • Improving our website and communications
  • Protecting our organisation, systems and reputation
  • Building relationships with partners, sponsors and stakeholders

7.5 Vital interests or public task

These bases are unlikely to apply to most of our routine activities, but we may rely on them if required in exceptional circumstances.

8. Marketing and Communications

We may use your contact details to send information about Chamber news, events, membership updates, business opportunities, newsletters and relevant services.

We will only send electronic marketing where permitted by law. This may be based on your consent or, where appropriate, our legitimate interests.

You can opt out of marketing communications at any time by:

We may still send you service-related communications where necessary, such as membership updates, event information, payment reminders or important administrative notices.

9. Business Directory Profiles

If you become a member or submit information for inclusion in a business directory, we may publish certain business-related details on our website or member directory.

This may include:

  • Business name
  • Business category
  • Business description
  • Website address
  • Business contact details
  • Social media links
  • Logo or images
  • Representative name and role, where provided

You should ensure that any information submitted for publication is accurate and that you have authority to provide it.

10. Event Photography, Video and Media

We may take photographs, video recordings or audio recordings at Chamber events for promotional, archival, reporting or communication purposes.

These materials may be used on our website, social media, newsletters, printed materials or other promotional channels.

Where possible, we will notify attendees if photography or filming is taking place. If you do not wish to be photographed or filmed, please inform us or the event organiser.

11. Sharing Personal Data

We may share personal data with trusted third parties where necessary for our activities, including:

  • Website hosting providers
  • Email marketing platforms
  • CRM and membership management systems
  • Payment processors
  • Event management platforms
  • Professional advisers, such as accountants, lawyers or consultants
  • IT support providers
  • Marketing and design service providers
  • Event venues and event partners
  • Sponsors or partners, where clearly communicated
  • Government bodies, regulators or law enforcement agencies, where required by law

We require third-party service providers to handle personal data securely and only for the purposes for which it has been shared.

We do not sell personal data.

12. International Transfers

Some of our service providers may process personal data outside the United Kingdom.

Where personal data is transferred internationally, we will take appropriate steps to ensure that the data is protected in accordance with applicable data protection laws. This may include using adequacy regulations, standard contractual clauses or other appropriate safeguards.

13. How Long We Keep Personal Data

We will only keep personal data for as long as necessary for the purposes for which it was collected, including legal, accounting, reporting and operational requirements.

Typical retention periods may include:

  • Membership records: for the duration of membership and a reasonable period afterwards
  • Event attendance records: for a reasonable period after the event
  • Financial and accounting records: generally up to 6 years, where required
  • Newsletter subscriptions: until you unsubscribe or request removal
  • Enquiry records: for as long as necessary to respond and maintain appropriate records
  • Job application records: for a reasonable period after the recruitment process, unless a longer period is agreed
  • Website analytics data: in accordance with our analytics and cookie settings

Where personal data is no longer required, we will delete, anonymise or securely archive it.

14. Security of Personal Data

We use appropriate technical and organisational measures to protect personal data against unauthorised access, loss, misuse, alteration or disclosure.

These measures may include:

  • Access controls
  • Password protection
  • Secure systems and hosting
  • Data minimisation
  • Staff and supplier confidentiality obligations
  • Regular review of systems and processes
  • Secure disposal of data when no longer required

However, no online system can be guaranteed to be completely secure. If you suspect that your personal data has been compromised, please contact us immediately.

15. Your Data Protection Rights

Under UK data protection law, you may have the following rights:

  • The right to be informed about how your personal data is used
  • The right to access the personal data we hold about you
  • The right to request correction of inaccurate or incomplete data
  • The right to request deletion of your personal data in certain circumstances
  • The right to request restriction of processing in certain circumstances
  • The right to object to processing in certain circumstances
  • The right to data portability in certain circumstances
  • The right to withdraw consent where processing is based on consent
  • Rights relating to automated decision-making and profiling, where applicable

To exercise any of these rights, please contact us at:

Email: info@britisharmeniancc.com
Address: British Chamber of Commerce, 2nd Floor Heathmans House, 19 Heathmans Road, London, United Kingdom, SW6 4TJ

We may need to verify your identity before responding to your request.

16. Complaints

If you are unhappy with how we handle your personal data, please contact us first so that we can try to resolve your concern.

You also have the right to complain to the UK Information Commissioner’s Office, the UK supervisory authority for data protection matters.

Information Commissioner’s Office
Website: ico.org.uk

17. Cookies

Our website may use cookies and similar technologies to improve functionality, analyse website usage and support the performance of our website.

Cookies are small files placed on your device when you visit a website. Some cookies are essential for the website to work properly, while others help us understand how visitors use the site or support marketing and analytics.

Where required, we will ask for your consent before placing non-essential cookies on your device.

You can control or delete cookies through your browser settings. Please note that disabling some cookies may affect how the website functions.

For more information, please refer to our Cookie Policy, if available.

18. Links to Other Websites

Our website may contain links to external websites, partner websites, member websites or social media platforms.

We are not responsible for the privacy practices or content of third-party websites. We encourage you to read the privacy policies of any external websites you visit.

19. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our activities, legal requirements or data protection practices.

The latest version will be published on our website. Where changes are significant, we may notify members or users by email or other appropriate means.

20. Contact Us

If you have any questions about this Privacy Policy or how we handle personal data, please contact us:

British Chamber of Commerce
Operating as the British Armenian Chamber of Commerce
2nd Floor Heathmans House
19 Heathmans Road
London
United Kingdom
SW6 4TJ

Email: info@britisharmeniancc.com
Website: britisharmeniancc.com